<aside> 🏢 About Baker McKenzie A multi-cultural, global law firm named as the world's strongest law firm brand by Acritas for six consecutive years. The Bangkok has grown to be one of the largest full-service international law firms in Thailand. Find out more at www.bakermckenzie.com

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Personal Summary

Nate worked as a Practice Group Coordinator at **Baker McKenzie** from 2 April 2018 to 30 June 2020. He established and managed business development platforms that integrated cutting-edge quantitative data visualization tools and consolidated critical legal knowledge into a centralized database for seamless access and reference; implemented relevant software to optimize legal practice workflow and processes; and facilitated the adoption of online client relationship management systems to enable efficient and effective client engagement and support.

Key achievements

• Introduced Tableau for quantitative data visualization and impactful presentation.
• Conducted surveys regarding satisfaction and engagement to understand all specialists.
• Chaired the technology task force and established collaboration platforms. Fostered online client relationship and legal knowledge management.
• Collaborated to deploy software and hosted trainings for over 60 attendees.

Responsibilities

• Monitored technological developments to provide solutions and make recommendations for improvement.
• Developed an in-house CRM workflow and portal to update client-relevant activities.
• Published reference guides on the use of the functions in the portal and platforms.
• Formed and train a team of super users to accelerate technological integration.
• Evaluated legal-tech software by requesting for demonstration and brainstorming.
• Provided software supports by deploying, onboarding, and troubleshooting.
• Coordinated with the technology support department to solve technological issues.
• Collaborated with the regional business development and application development teams to update the Global Public M&A Handbook and related mobile applications.
• Organized meetings with data preparation and presentation.
• Contributed to initiatives to strategically bring solutions to scale.